At YallaWalla, we are proud to offer a hassle free return/exchange policy (Except Perfumes ) within UAE. If you are not 100% satisfied with your purchase from YallaWalla follow the steps below:
Please note that the following conditions must be met to return an item:
Do I get a Refund? Do I get my money back?
Unfortunately we are unable to offer cash back or Credit Card/PayPal refunds. However we offer refunds in the form of Store Credit. This means that if you place an order and you are not satisfied by the product received, we give you the possibility to return it for free - we would pay the return shipping fees and would issue you a Store Credit for the value of the item that you are returning. This will give you the opportunity to choose the size that suits you or to order another item altogether!
For example, if you paid AED100 for an item, AED100 will credited to your YallaWalla Account after you’ve returned the item to us. Please note that the COD charge - AED 15 - is not refundable, as it goes to the courier company.